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A Smart Investment

Cabinet Vision users on the Software Maintenance Plan are protecting their long term software investment and securing their productivity. Renewing annually safeguards against the financial impact of unplanned downtime, gives you access to a reliable network of support that understands the demands of your business and are there to ensure your continual success. Concentrate on your business and maximize the benefits of your software investment

SMP (Software Maintenance Plan) benefits

TECHNICAL SUPPORT

The Hexagon Customer Portal
is your essential access to:

  • Licensing
    • Software Licenses
  • Downloads
    • Software &Training Materials
  • Community
    • Customer Community Forums (eSupport)
    • FAQ &Knowledge Base
  • Reports
    • License History
  • Help
    • How-to Guides
    • Customer Notification
    • Portal help videos
    • License Documentation
  • Account Details
    • Login & Company Details

Cabinet Vision eSupport
your interactive help resource:

  • Active user forum
  • Software enhancement requests
  • Wikis
  • Downloadable files (Packages, Reports, etc)
  • Videos

PRODUCT DEVELOPMENT

  • Software Updates – Receive annual software updates which offer the latest functionality, prevent potential conflicts down the road with new operating systems and ensure constant productivity and efficiency.
  • Bug Fixes – Via the Customer portal, log and monitor any software bug and get hotfixes.
  • Enhancement Requests – Offer input towards the modification and enhancement of existing product features; taken into account for the improvement of future software updates.

Why choose the Software Maintenance Plan?

To stay connected, learn from others, secure invaluable support and protect your investment.
All in one place.

Active Software Maintenance Plan customers can access their Customer Portal and eSupport here:

To ask us about our Software Maintenance Plan, or to renew it, please contact our team at

888-824-1474 ext. 0 or smp@planitcanada.ca

It is well worth it.

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